[Discussion] Lag issues

[Gahn]

You have to keep in mind that Opentransit people have to fix this problem. One way to get faster resolution is to have as many different pingplots as possible. If they just provide one which clearly states the problem opentransit can say. Look only 1 person has this problem..low priority. But that gets really hard to do when you have xxx numbers of pingplots showing the same problem.

And once again GOA themselves cannot fix this problem they have to get someone else to do it. Been said alot of times already in this thread Bebop.

My wide guess it's the peeps find it amusing that WE are the ones who must be active (for free i might add) on monitoring ping times and packet losses of THEIR partner network.
There are plenty of softwares out there which are capable of getting monitored main routes from their Server Farm to the main countries they serve. Ofc then u need to pay some1 to check those logs and bite OT to fix problems BEFORE they start to be annoying for your customer base (that's called Proactive Monitoring, every half decent company who's business is Internet Based got that kind of figure), but guess it's asking too much to a firm like Goa.

[Quinlan]

My wide guess it's the peeps find it amusing that WE are the ones who must be active (for free i might add) on monitoring ping times and packet losses of THEIR partner network.

That i have to agree upon that it is odd. As you mentioned there are ways for them to trace it. But for some reasons they dont use them or choose to not use them (or maybe they do and just dont say us).

[Cromcruaich]

My wide guess it's the peeps find it amusing that WE are the ones who must be active (for free i might add) on monitoring ping times and packet losses of THEIR partner network.
There are plenty of softwares out there which are capable of getting monitored main routes from their Server Farm to the main countries they serve. Ofc then u need to pay some1 to check those logs and bite OT to fix problems BEFORE they start to be annoying for your customer base (that's called Proactive Monitoring, every half decent company who's business is Internet Based got that kind of figure), but guess it's asking too much to a firm like Goa.

Aye

[Jupi]

http://www.prydwen.net/showthread.php?t=6029 for anybody who doesnt read prydwen.net

[Bebop]

You have to keep in mind that Opentransit people have to fix this problem. One way to get faster resolution is to have as many different pingplots as possible. If they just provide one which clearly states the problem opentransit can say. Look only 1 person has this problem..low priority. But that gets really hard to do when you have xxx numbers of pingplots showing the same problem.

And once again GOA themselves cannot fix this problem they have to get someone else to do it. Been said alot of times already in this thread Bebop.

aye i know what you mean m8y,

I didnt say GoA can fix the prob themsleves once? But the problem IS at goa's end yet they rely on customers to sort it out. My post was referring to ping plots that goa want people to send them which alot of people have already done so incl myself.

you pointed peeps to post a ping plot when already there was about 30-40 before you pointed them, Thats more than enough as everyone of them pointed to GoA's front door/OT, it wasnt "just 1" as you put it

& im guessing RN has been hammered with complaints, so GoA could just forward the complaints to OT along with the 40+ ping plots they already have

tbh i think its backwards how GoA rely on paying customers to sort there problems out. I know some might say "well if it get the prob sorted why not" surely they have some sort of hardware that shows incomming traffic to there servers & notice theres summit up when pings reach 600+ on 90% of incomming traffic im sure OT would take GoA's word for it as the company own GoA! Ive never known any other mmoprg to ask for ping plots to sort lag issues due to the servers/ISP being borked.

[Satyn]

send 3 right-nows so far. 2 with the lag/ld problems one with my in guild problem, didnt get any reply
I dont want a reply on the lag ones i want one on my guild problem one cos i'm really worried about that.

[clearbrook]

I hope you get it sorted out soon, but I think you need to rty to kinda chill a bit. These things happen on and off in th lats couple of months I have had

1) 1 and a half weeks where my home connection was borked to EVERYWHERE (just about) because of some problem in telia backbone in central europe (not my provider).

2) 4 seconds plus ping times to my local exchange for a couple of nights. When I reported it to my provider I got a standard "there are many possible things that can go wrong in many parts of the internet bla bla reply", I have not had any answer to my reply that I sent to the idiot.

I think, personally, that the best thing is to have more that one game that you like playing, preferably some that are not online too, and just relax when stuff doesn't work. There is just all too much stress nowadays, and if you are gettin stressed WHILE YOU ARE HAVING "FUN", then you really really need to find something to do that actually is "fun", you know that relaxes you and makes you smile and feel happy.

Take a night off and chill out imo

[ambera]

So... I haven't played all week, is the lag any better yet?

[awarkle]

i noticed there was barely any lag tonight weather or not that was just me but it started out a bit sucky then proceeded to get better as the night went on.

so yups i would say it is better.

[ambera]

Cheers 'wark, and tfft, maybe everyone can calm down now...