Dare I ask... (another one for GOA)

Post by **Lieva** » Fri Nov 25, 2005 7:05 am

i spect the list is a bug list. As it would be - mythic would sort through it as a priority. The bugs being high priority as it stopping poploe playing/disrupting play. The XML being low priority as being a bonus.

Alexandrinus · Post by **Alexandrinus** » Fri Nov 25, 2005 7:32 am

Requiel wrote:
Servers are stable. As stated on the official site and discussed here and elsewhere, the recent crashes of the NF zones were not due to server instability. LDs etc are entirely beyond our control and we cannot be responsible for conditions on the internet outside of our network.

.

we still have the increasing lags on the server, yesterday my group was overrun at a tower, because we all had a 5-8 seconds lag when the enemy group was inc.
Its not fun to look at a frozen screen , and when it started back to work you eat dirt,face down.Three of the people logged then to Thid,or other BG where's no lag.
And there where not more then 16 people atm in this area.
The fact is we have incredible lag in frontiers, wich makes playing nearly impossible.

Gahn · Post by **Gahn** » Fri Nov 25, 2005 7:56 am

Requiel i know u ain't got the magical wand to solve pending situations, but Goa must be well aware that this situation can't really stand much longer as it is.
I find rather amusing that the web dev team is, clearly, rolling thumbs from months and if they aren't able to fix XML in between patches (that aren't so frequents tbh) Goa's better fire em and hire a new team tbfh.
As for server stability, let me say this clearly: lieing won't win u paradise! How the heck can u come here and tell us that servers are stable? There's a restart every other week, since cluster there are SERVER Wide lag spikes of 3-5 secs that ALL playerbase (from Sweden to Italy) gets at same time.
Do something definitive pls, and do it quickly.

Takitothemacs · Post by **Takitothemacs** » Fri Nov 25, 2005 8:11 am

Requiel... I wont stoop to your level and quote dictionary definitions... but I would suggest that you check up on Permanant and its variations before quoting such terms at me... whilst the EULA does state about exceptions... it does also state permenent access to players accounts... the prydwen fallout whilst an exception still has not been resolved for a great number of people.

As for resigning as an E&E... its hardly leaving the solution... the program achieves very little these days.. having been forgotten as little more than a dumping ground for issues that the E&E's flag and GOA ignore.

And I am not pursuing any agenda as you say but pursuing some value for my hard earned cash that I pay for a service that I am not getting.. Hide behind your EULA if you wish but until you accept that there is due dilligence and reasonable grounds for GOA's customers to have cause for grievance then ther is still plenty for me to purue.

So the servers can cope with 3500 (as stated in your EULA)... I seriously doubt it... as stated here... thid struggles with 16, the section near HMG struggles with 1.... acceptable tolerance is something I should suggest... 3500 dont make me laugh the servers haven't had to cope with that in a loooong time... if ever... but that would only be an issue if GOA actually marketed the game properly to gain a proper player base.

Please dont misinterpret what I am doing as trying to score cheap points... they are far from cheap as they are well founded issues and grievances that not only I but others in this and the FH community (GOA's paying customers) have and want to see addressed... if you do deem them to be cheap... then it simply shows that you and or GOA place no value on the people that pay your wages. IS that really what you are saying? If you are then I feel very sorry for you and or GOA as that is no way to service paying clients.

Puppet · Post by **Puppet** » Fri Nov 25, 2005 8:26 am

Perhaps not cheap, but watered down, trolled out and boring like hell... yes.

Alexandrinus · Post by **Alexandrinus** » Fri Nov 25, 2005 8:37 am

what have to be said here, when we had insta RVR in HW there where sometimes nearly 50-70 people there playing and we had not so much lag as we have at when 2FG (16 people) clash together.

Gahn · Post by **Gahn** » Fri Nov 25, 2005 9:08 am

Puppet wrote:Perhaps not cheap, but watered down, trolled out and boring like hell... yes.

Guess situation becomes worse when same problems are either ignored and or let rot for months

Sharkith · Post by **Sharkith** » Fri Nov 25, 2005 9:26 am

Requiel wrote:
Originally Posted by Terms and conditions wrote: Your subscription enables you to obtain an account (' Player Account ') for which you will be given personal identifiers (login and password to access DAOC, and login / password to manage your subscription) and entitles you to access DAOC functions permanently and as many times as you wish throughout the duration of your subscription, within the limits of the capacities of the servers on which DAOC operates (approximately 3500 players simultaneously per server).
Access to DAOC is guaranteed permanently, subject to maintenance and upkeep periods, operations to update servers and possible exceptional interruptions.......

....GOA will do their best to make your Player Account accessible permanently, except for interruptions required for technical and maintenance operations necessary for the a game like DAOC and referred to in article 1.
Those two provisions are the only obligations that we have to you in the terms and conditions that you accept when you create an account and log into the game. There's no reference to providing working XML, nothing regarding levels of service or even quality of the servers.

I am a bit dissappointed in this thread and the direction it has taken. All it does is to further increase scepticism and frustration on both sides. This quote probably made in a fit of frustration on the other side simply says the bottom line is we don't have to do diddly **** about your lag or the crap quality of your hamster (server). We are not obliged to do anything and what is more you have agreed that we don't have to by logging into the game.

Thats the bottom line. Now each time you log in after a link death or some period of stupid lag. Ask yourselves am I willing to pay for this ****ty service anymore? Requiel has just put that to you as bluntly as he can. It is time we started setting ourselves deadlines for when we will no longer hit that 'I agree' button.

To make it easier folks start cutting down your evenings play. Start thinking about moving en-mass to the US and joining Prydwen exiles like Xest, Briannon and others. Or start looking around for other compaines who actually provide a service. Not a perfect one (no-one here would demand such a thing) but one where the company who provides the service actually gives a damn.

I have had this suspicion for a long time now, all that Requiel has managed to do is point out what was obvious. They are not obliged to do anything about the quality of this service and what is more annoying about this thread and the context of his post is that they actually don't seem to care that much either.

with respect

Sharkith

p.s. if people are serious about moving I will consider it but only if a group do so and if it is done in protest at this kind of attitude. Otherwise I guess as the lag continues to ruin whole nights of gaming I will just eventually cross that deadline and stop renewing my subscription.

Maeloch · Post by **Maeloch** » Fri Nov 25, 2005 9:29 am

What I don't understand about XML is where the labour is involved in making it accessable. Making a fancy front end on the GoA page or something more fundamental? Why can't we at least get a ghetto version put up in the short term, what's so complicated about the data?

Penlid · Post by **Penlid** » Fri Nov 25, 2005 9:48 am

I think we can sum GoA up in 3 words. Lazy, incompetant and arrogant.

Now we see the true side of Requiel a compulsive liar