Poisonspikes - changing back

[Ashgen]

I dont think 'attacking' goa every chance you get is the good way to get answers. If someone would go off on me like that I would just retaliate and say even less than I have before.
I really know where you are coming from, you hold back a lot of anger towards how goa is running it but trust me this isnt the way to deal with it.
You have been an E&E for so long and cos you didnt like the way goa runs things you quit doing it. Ok fair enough and cant blame you for doing that either but what I would like to comment on is that you quoted something out of a private GM/E&E forum. (yes you didnt mention who said it) I think you shouldnt do something like that.

And before i get flamed again that i'm a goa lover, trust me i'm long over that. I'm pretty mad myself but tbh we cant do anything at all about this. Think about what options you have. Everyone quiting? no chance in that happening. Continue to make posts like this? How entertaining they might be, its not a sollution either. You'll get flames and counter flames, stir things up ...
Maybe they'll get so sick of it that they wont even bother responding to threads.

This is rather a defeatist attitude in my humble opinion and only serves to sanction GoA’s poor customer services and game delivery performance.

Unfortunately GoA are operating in a service industry and if it wasn’t for the “addictive” effect games such as these have on people, and inflated ego’s they create with some, then they would have gone bust long ago.

For DAoC to survive in Europe Mythic need to appoint another operations company pretty soon. The panoply of similar games standing in the wings will bleed the game dry of gamers before they recognise the symptoms and DAoC will die on its feet.

Gaming in terms of new players has passed its peak by all accounts and so now the drive must be to create customer loyalty to survive.

GoA were lucky that WoW was not the game it was purported to be but who is to say that games such as Dark and Light will not be DAoC’s nadir?

Regards

Ash

[Ovi]

This is rather a defeatist attitude in my humble opinion and only serves to sanction GoA’s poor customer services and game delivery performance.

Unfortunately GoA are operating in a service industry and if it wasn’t for the “addictive” effect games such as these have on people, and inflated ego’s they create with some, then they would have gone bust long ago.

For DAoC to survive in Europe Mythic need to appoint another operations company pretty soon. The panoply of similar games standing in the wings will bleed the game dry of gamers before they recognise the symptoms and DAoC will die on its feet.

Gaming in terms of new players has passed its peak by all accounts and so now the drive must be to create customer loyalty to survive.

GoA were lucky that WoW was not the game it was purported to be but who is to say that games such as Dark and Light will not be DAoC’s nadir?

Regards

Ash

I agree with Satyn tbh, there is no point attacking Goa repeatedly over the the same points again and again. I am sure they are well aware of enough areas requiring improvement to keep them busy for quite some time.

As to appointing a different 3rd party operator in Europe, that would be the death of DAoC Europe, the upheaval of the change would be worse than anything GoA alone can do

I think part of the problem we (Prydwen & Excal players) have is that we speak the same Language (more or less) as the Americans and with Internet connections the way they are are more than capable of playing on US servers. So the inherant problems of a third party looking after the servers only serve to frustrate.

I am sure most players on the non-English speaking euro servers are less dissappointed with GOA, if only because the alternative would be that they can't play the game. (Or they would have to adapt to English servers...).

[Jupi]

The world has enough "Neville Chamberlains", things change in this world because somebody somewhere has the balls to stand up and say enough is enough. We can all take the easy, moral high ground and troll post our apathetic views to increase our post count. "Print and be damned" I say, and I might not agree with u. Some of the ex-players have an opinion and it can be argued that opinions are like arsehole, everybody has one, but its always nice to have both........... Do I like the game? Hell yes. But **** GOA tbh they deserve all the criticism they get...:mojo:

[Xest]

I think part the issue is that Requiel has to bare the brunt of most the complaints and for some reason he takes them personally, when it's actually GOA the company and the policies that people are attacking. I can understand people wanting to protect Requiel from being complained at as he can't be held personally accountable for every single fault at GOA but on the same note, those people need to realise that Requiel taking complaints personally can't be used as an excuse to hide any negative comments towards GOA. Requiel needs to give the feedback to his managers about how many people are complaining as they're the ones that can do anything about it at the end of the day.

[Ankh Morpork]

Some of the ex-players have an opinion and it can be argued that opinions are like arsehole, everybody has one, but its always nice to have both...........

What? You some sodomy fanatic? I've got one but I sure as hell dont want two ]/Ankh[/B]

[Takitothemacs]

I think part the issue is that Requiel has to bare the brunt of most the complaints and for some reason he takes them personally, when it's actually GOA the company and the policies that people are attacking. I can understand people wanting to protect Requiel from being complained at as he can't be held personally accountable for every single fault at GOA but on the same note, those people need to realise that Requiel taking complaints personally can't be used as an excuse to hide any negative comments towards GOA. Requiel needs to give the feedback to his managers about how many people are complaining as they're the ones that can do anything about it at the end of the day.

I have respect for Requiel, at least he has the balls to come here and face/comment on the criticism... the rest of the GOA people are burrying their heads in the sand and ignore the complaints/grievances of the community. And its not personal... its about standing up for something I believe in.

[Requiel]

I have respect for Requiel, at least he has the balls to come here and face/comment on the criticism... the rest of the GOA people are burrying their heads in the sand and ignore the complaints/grievances of the community. And its not personal... its about standing up for something I believe in.

That's not true. As part of my job I report back to my bosses regarding problems and grievances from the community. Those issues get discussed and, where possible, acted upon.

You won't see my boss on forums talking to the community because that's my job and I do it so he doesn't have to. That's not the same as burying his head in the sand.

Things we can fix, generally are when it's possible. Some things may take a while depending on priorities and resources, but generally if something needs fixing, it gets fixed. Some things can't be changed. Where that causes a problem it's then my job to deal with the fallout of that.

[Xest]

Some things can't be changed. Where that causes a problem it's then my job to deal with the fallout of that.

Looking at the amount of things that apparently can't be changed for better at GOA and the fact it's your job to deal with the fallout of that, all I can say is ouch, that's gotta suck.

[Ovi]

The world has enough "Neville Chamberlains", things change in this world because somebody somewhere has the balls to stand up and say enough is enough. We can all take the easy, moral high ground and troll post our apathetic views to increase our post count. "Print and be damned" I say, and I might not agree with u. Some of the ex-players have an opinion and it can be argued that opinions are like arsehole, everybody has one, but its always nice to have both........... Do I like the game? Hell yes. But **** GOA tbh they deserve all the criticism they get...:mojo:

There is a world of difference between having the balls to stand up and say something no one else has said, and jumping on the bandwagon after someone else has had the balls to stand up.

In this situation if enough is enough then there is one easy answer, stop your subs. I am sure a lot of Ex-players with an arsehole that still hang around forums to argue with people do so in the hope that we will see something to make us want to come back, having had the calls to press the cancel button on the subs page already! (Not me btw, I quit because DAoC is no longer for me, and I come here to argue because... I like to argue )

Unlike a lot of others here, I do believe that Goa is learning and is making improvements. There are a lot more Official posts on the main site about recent issues than there were before the grief they got over lack of communication during the database corruption for example. 2 Years ago I thought goa was a really crap company, now I just think they are bad... at least it's an improvement

[Takitothemacs]

That's not true. As part of my job I report back to my bosses regarding problems and grievances from the community. Those issues get discussed and, where possible, acted upon.

You won't see my boss on forums talking to the community because that's my job and I do it so he doesn't have to. That's not the same as burying his head in the sand.

Things we can fix, generally are when it's possible. Some things may take a while depending on priorities and resources, but generally if something needs fixing, it gets fixed. Some things can't be changed. Where that causes a problem it's then my job to deal with the fallout of that.

and yet you remain here posting rather than getting official statements on issues on the official GOA website.

Poisonspikes change from one day to the next went as a one line mention on the website, I have seen the thread on the internals, this thread has brought a public presence to the issue, for which I am not at all remorseful or regretful, but there has been no official acknowledgement of the issue/mistake/error or overzealous anticipation of something that was going to be changed.

There has been no official statement on the item resoration... which seems to have been either forgotten or brushed aside... saying there is nothing to report is nonsense, those still waiting would appreciate an update even if that update said there are still xxxx reports to process... at least on a week by week basis people could see whats been achieved. It was said both on here and FH that there was no scope for official statements... which is why I said that the rest of GOA are burrying their heads in the sand. How many times both internally and externally do you need to be told that the community need information? While I agree with Ovi that it has improved from crap to bad... there is a long way to go... if its your job to bridge the gap then keep pushing for what GOA's customer base is pleading for time and time again...