should I have to pay before they restore?

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Takitothemacs
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should I have to pay before they restore?

Post by Takitothemacs »

Greetings,

Thanks for the report. We came to restore your items today and found that the account was closed. Please update this report when the account is reopened and we will be pleased to replace the items that you have lost.

Yours sincerely,
---------------------------------------------
European Dark Age of Camelot Community Manager
In my opinion there is no reason why I should pay before they restore the items bearing in mind I paid for 5 months when I couldnt use the toon on that account that I wanted to. Is it right that they should ask for payment as a pre-requisite to restoring the items? (and dont go the one of saying that they cant do anything with closed accounts... they after all deleted items from closed accounts too)
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Gahn
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Post by Gahn »

Frightening joke from Goa ...
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Sharkith
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Post by Sharkith »

thats funny - sorry but I can see the funny side of this one. I suspect it might have been specifically reserved for you - did anyone else get the same thing?

Sharkith

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Takitothemacs
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Post by Takitothemacs »

Sharkith wrote:thats funny
well I find it rather less than amusing.
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Sharkith
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Post by Sharkith »

Takitothemacs wrote:well I find it rather less than amusing.
I know and I am sorry.

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Elrandhir
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Post by Elrandhir »

heh that is rather silly, lets say that was an acc with only 1 char you wanted to play and he was stripped, should you then need to keep paying for it until they restored it...laugable especially after this long time, and they should be able to atleast temporarely open it to get the char restored... geez

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Elrandhir
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Post by Elrandhir »

Something else that is rather fun is that I have never been able to use an arti in the current template as it was destroyed, and if I don't get it back I probably wont have any use for it atall as Im redoing temp when DR comes =P

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HappyG
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Post by HappyG »

Yeah, we've seen that before :)
Funny eh?
Personaly I'd never ever resubscribe if I'd get such answer after like erm how many months? :)
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Takitothemacs
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Post by Takitothemacs »

HappyG wrote:... after like erm how many months? :)
5 months 12 days waiting.
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Kallima

Post by Kallima »

Pretty irrelevant difference I know, but I reported stuff missing on the first day and that was 5th September. So am I losing it or is it four months 12 days? <works it out on her fingers for the third time> I always have trouble with these things.

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