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vampirela wrote:how can the possibly over half way through, if people from day 1 or morning day 2 are still naked, yet they say they done most of the first 3 days worth?

vampirela wrote:how can the possibly over half way through, if people from day 1 or morning day 2 are still naked, yet they say they done most of the first 3 days worth?

Originally Posted by requiel


The number of reports coming in has now slowed to a trickle and we are working flat out on clearing the backlog. It takes a long time to do each one as there's a lot of searching and cross-checking to do for each item on every character. We are working through the reports more or less in order and I must ask you if you've had no reply since the standard acknowledgement to be patient. We will get to your report, we haven't closed or ignored any.

We have a team of GMs from all the different server teams working on the problem and one English GM (Zenythe) who is sending out the acknowledgement replies as well as dealing with all the regular English RightNows. When she's sent the reply she is forwarding the report to a central list where the various GMs are picking them up. The reason you may have heard of some people being sorted out of turn is because if there's no reason to log the affected character in (we can give money without logging the character in for example), she will deal with it then and there without sending it to the central list. Only the reports that need items returning are going to the main list. Once there, they are being done in order, we aren't leaving the hard ones till last or doing our friends first.

To be honest the job is a lot bigger than we'd been given to believe, however there really isn't an alternative to doing what we are doing however long it takes. We appreciate your patience during this time and rest assured that you aren't being made to wait a second longer than is necessary.

Xcerus wrote:why was i given negatives for that post