Poisonspikes - changing back

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Cromcruaich
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Post by Cromcruaich »

I admire Takits for having the courage of his convictions to resign from the E&E position, it was a strong gesture and a signal to GoA that there have been problems with the service.

I see this post as a continuance of that, and though the specifics of this issue in context may seem minor, if it helps to further illustrate problems at procedural level at GoA then that can only be a positive for the cluster we love. I also assume that there are other examples that Takits could sight, but hasn't because it would break the trust at the time invested in him while he was an E&E, which is also commendable.


To the meat of the subject of this post. I would assume that there is a project process for managing software change requests, including either written, or electronically provided sign-off for changes from development team leads at Mythic. I can only assume that in this instance the process failed, in which case the reason for failure should be auditable (and publishable!. Otherwise the conclusion is that no such formal process exists.
Crom, Druid of Na Fianna Dragun

If you have a problem, if no one else can help, and if you can find them, maybe you can hire...the A(nimist)-Team

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Thanks to Tuthmes for the link.

Ovi
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Post by Ovi »

Sharkith wrote:Ovi,

from my understanding you have mixed this up (now we are seriously beating this with a dead fish) they actually did the change assuming that Mythic would fix it later. Unfortunately Mythic went something like - "We have no idea where you got that idea from!" It clearly looked like a mixup in communications. Takit has brought it to our attention and Requiel has tried to clarify. In the middle of that all is the explanation. :)
They did the change assuming that Mythic would fix it later, BECAUSE mythic told them they would. As per ...
Requiel wrote:
"We didn't introduce a bug and neither did we make any changes on our own initiative - as we aren't allowed to. The fact that you could drop these abilities in combat was reported to us as a bug. We checked documentation and found that, as designed, they weren't supposed to work that way. We double checked with Mythic who confirmed it - we never make changes like that without reference to Mythic as it's their game. Apparently there was some confusion regarding the check, perhaps they misunderstood our query, perhaps we misunderstood their response."

Unfortunately, due to the three side rule, we will never know where the mix-up happened, from what I have seen I would actually think it was somewhere within Mythic.

I don't believe at any point Mythic have even said they have no idea where the idea came from, even Sanya's posts seems to suggest a change of mind somewhere within Mythic!!

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Cromcruaich
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Post by Cromcruaich »

Xest wrote:...US servers...
What is the latency like between UK and USA DAOC servers? Pings still sub 150ms?
Crom, Druid of Na Fianna Dragun

If you have a problem, if no one else can help, and if you can find them, maybe you can hire...the A(nimist)-Team

Cue music for full effect.

Thanks to Tuthmes for the link.

Penlid
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Post by Penlid »

The fact is that GoA should not fix something before Mythic, then you wouldn't have this thread at all.

And where are the rep points, Crom, Sharky, Takits and Xest all deserve one ;)
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Penlid
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Post by Penlid »

Cromcruaich wrote:What is the latency like between UK and USA DAOC servers? Pings still sub 150ms?
Better than Euro over the last 3 years :P
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Cromcruaich
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Post by Cromcruaich »

Ovi wrote:even Sanya's posts seems to suggest a change of mind somewhere within Mythic!!
I think Sanya was being diplomatic.
Crom, Druid of Na Fianna Dragun

If you have a problem, if no one else can help, and if you can find them, maybe you can hire...the A(nimist)-Team

Cue music for full effect.

Thanks to Tuthmes for the link.

Ovi
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Post by Ovi »

Cromcruaich wrote:I think Sanya was being diplomatic.

Quite possibly, but the point is we don't, and probably never will, KNOW!

The biggest thing I have learnt from the GoA/DAoC experience is that I will think twice before joining on a MMORPG that is run by a third party. As a customer there is no way of us knowing who is to blame, between the legal red tape, buck passing etc etc. The only way to know there isn't a problem with the third party (in this case goa) is to remove it from the equation.

It seems all the recent MMORPGs manage fine without a third party being repsonsible for Euro servers. There are no 3 month delays between patches either!

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Cromcruaich
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Post by Cromcruaich »

Ovi wrote:Quite possibly, but the point is we don't, and probably never will, KNOW!

The biggest thing I have learnt from the GoA/DAoC experience is that I will think twice before joining on a MMORPG that is run by a third party. As a customer there is no way of us knowing who is to blame, between the legal red tape, buck passing etc etc. The only way to know there isn't a problem with the third party (in this case goa) is to remove it from the equation.

It seems all the recent MMORPGs manage fine without a third party being repsonsible for Euro servers. There are no 3 month delays between patches either!
Whole heartedly agree.
Crom, Druid of Na Fianna Dragun

If you have a problem, if no one else can help, and if you can find them, maybe you can hire...the A(nimist)-Team

Cue music for full effect.

Thanks to Tuthmes for the link.

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Norcott
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Post by Norcott »

Ovi wrote:It seems all the recent MMORPGs manage fine without a third party being repsonsible for Euro servers. There are no 3 month delays between patches either!
if it wasnt for a third party in this case namely GOA we wouldnt even have this game in europe, so much for Mythics customer relations... they didnt even want us lot over here....
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Takitothemacs
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Post by Takitothemacs »

Agreed... now if only we could transfer our toons to US servers.
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