Maybe we should send a message to GOA?

[Cryn]

That sounds like a fine argument, Mal, but the subject of this thread isn't to do with whether Prydwen's outage crippled your life - which clearly as a passtime it didn't for any of us. The subject is about GOA's level of service, and whether we're buying a game, life insurance or a hamster grooming service, a discussion whether the service is as good as it should be is always relevant.

If you want to say GOA do a fine job and you're entirely happy, that's great. But I don't share that opinion. Freddyshouse may have been nicer to GOA than us, but it's not a competition. GOA don't define their relationship to us in terms of being nice. They take our money and provide a service. In my opinion they should provide a better service.

I can see where Puppet is coming from, and it does seem pretty reasonable to say you won't keep your backups a month, since noone would want a month rollback. However, I think it's also reasonable to expect that they should have had one clean backup that was within a smaller timeframe than the 12 day outage. If they make backups every day, even if they cycle them weekly, that means the corruption was in the data for a whole week without being noticed. A week when they actually DID some maintenance work (remember the "rebooting prydwen to correct some small problems"?) without picking up on it and when they had the ongoing work for clustering taking place.

So if the problem hadn't escalated when it did - say it hit 48 hours later - GOA would have gone ahead and clustered Pryd and Excal without noticing the data was loopy? And that's a decent service is it?

[Mailimber]

he has the right to his opinion just like all of us.

yes if it actually affects him in some way but it doesent as he has not played on EU servers for what 2 years now? How exactly is his opinion justified, his only source of information in most matters is 2nd and even 3rd hand, as i said let him reopen his hib/pry account if he wants people to listen to his rantings.

Malimbar, no offence but many people probably invest more time into this game than perhaps you do.

lol maybe not matey, i have a feeling i might be close to the top if i added all the played time on all my chars together, and rvr wise i still have 4-5 million rp's across my chars, not much these days but i am more a pve person, then pure rvr like alot of people.

[Mailimber]

hamster grooming service

eck....


I dont really care if GoA closed down completly next week, odds are guild would pick a US server and we would all reroll there and start again. I think people should remember that GoA employees are not there to be critised or abused or hounded constantly and throwing events at them that happened well in the past is pointless.

End of the day when they have their shift over, why should they give a toss about prydwen, unless they play here themselves? I can leave work and not have a second thought about it till i am in again the next day. Working 14 hours is dedication, but i would say to Req mate get out enjoy life its only a job. To all the prydwen people that feel this has effected their lives all i can say is guys and gal's maybe yous need to sit down and rethink the direction your life is going in. Poor service is fair enough but i repeat come on people its only a game....

[Xest]

Ofcourse not - but Xest dont need to play here to have an opinion about just as much everything. Doubt he even used RightNow the last... well 2 years but still its crap.

A statement like that coming from you who's still QQing about years old ranger arguments is ****ing hilarious I suppose I should feel honoured that I mean so much to you that you just can't let go thinking about me after like 2 yrs As for your comments about not knowing about GOA's backup system, you've merely proven you know nothing about running an IT based service. There should be systems in place to detect corruption, and then roll back to a time where data was non-corrupted - the point is non-corrupted data shouldn't date back as far as 4 weeks, it's just a precaution in case the data was irrecoverable, after all what if the problem had got worse and the entire database had been corrupted? They'd have to write off Prydwen. A proper backup system isn't just about keeping a copy of data - it's about maintaining integrity of the backed up data - if you lose data integrity in your backups then your backup system is flawed. What a lot of people are failing to understand is that had GOA been slightly more unlucky this problem could've potentially escalated to the point of Prydwen being completely obliterated. 10 day downtime is appalling service, but would you still be coming here saying GOA works fine if GOA hadn't been so lucky? It could have just as easily happened purely because as shown here, GOA don't have systems in place to ensure it doesn't if there's a problem.

Satyn, ever thought that the reason I despise GOA is because their service is so **** that I found the best choice was to leave which meant having to leave behind 2 yrs of work because GOA were money-stealing incompetent retards?

As for all the other anti-Xest bandwagoning non-factors, blah blah blah, heard it all before. You don't know me, I don't know you, so stfu.

[Lieva]

hamster grooming service

i love the thought of that

ok to answer a few questions

Xest is a mod yes.
He doesnt play on the euro servers however he does play daoc in the us and has helped on alot of stuff people have asked in the past but no one remembers that cept when they argue with him.

I know peeps are annoyed at what goa have given us and i know that 90% of that annoyance is cause we havent got prydwen back yet (soon my precious soon) - all i know is things look their darkest.
We can all imagine all of our chars appearing nakid on the servers when we get them. Of cause that wont happen but we can imagine it and with the thought of 60,000 items being deleted it feels assured that the items will be ours but they wont be.

Just all try to relax as this is your last night when you have to do something other than play daoc

[Belisar]

stfu .

Hhhmm - whatever you're arguments and disagreements this is uncalled for.

I always read your comments with an open mind, some I agree with and some I do not - that is us being individuals and that is life. Still I scratch my head where a mod can make this kind of statement.

<i just edited that bit out - dont be so quick >

Ooh Nana seems to have edited out the part which I thought was unnecessary which kind of makes this post also unnecessary :seehearsp

[Mailimber]

You don't know me, I don't know you, so stfu.

Brings back the same old question, who mod's the mod ;( Any other person in any other forum that made a comment like this would have forum account suspeneded if not closed, what will happy to xest i wonder? anyone want to bet nothing will be the answer?

[Bourkey]

Aye, that statement was uncalled for, even on freddyshouse ud be banned for that.

[Lieva]

enough - no more comments on the edited post - ive edited all ready..

[Mailimber]

The whole point of the matter is he made it without any regard, the fact you need to run after him and tidy up, is yet another example of why he is unstuitable to be a mod and even allowed to post in the forum ;(