[Discussion] Lag issues

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Quinlan
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Post by Quinlan »

If you have a problems with lag and you want it solved please use a pingplotter and post the results in the FH traceroute thread
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Alexandrinus
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Post by Alexandrinus »

regarding the prydwen style.

its all about the frustration that we have a fact here lag and ld's, and goa says ....he everything alright here our servers are running smooth,or they say nothing.

If someone worked with people he knows, people understand if you have problems.They say problems can happen but they also say lets go to work and find out whats the problem is.

Even when i run this trace programm i wouldnt understand what all these numbers and tables say.Im no IT pro,and neither didnt i wrote this proramm.
But there has to be an explaination, why after the implention of agramon and specially after clustering things gone worse and worser.
And i dont think that this is an coincident.

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Quinlan
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Post by Quinlan »

I'll probably be whined at again for being a GOA fanboi but tough ****.

If i look at the pingplots in the traceroute thread it is an Opentransit Router that is screwed up (mainly the GW one). GOA cant do much about this besides sending as much information as they can to Opentransit to fix it.

I personally do think these lag issues are a coincidence which came at one of the worst possible times.
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Post by OohhoO »

I was on shortly this morning at 6:30 CET (5:30 GMT) & TBH the lag-spikes were still there even with only about 100 people on the cluster, just not as extreme as last night.

If these lag issues are almost always OpenTransits fault, why can't GOA get on another backbone?
Is there only 1 choice for Paris or France?
If there are alternatives, can they possibly be worse than OpenTransit?
Are GOA + OpenTransit connected in some way which makes OpenTransit the only choice?

Lots of questions & rarely any useful answers from GOA :(
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Post by Cromcruaich »

Quinlan wrote:I'll probably be whined at again for being a GOA fanboi but tough ****.

If i look at the pingplots in the traceroute thread it is an Opentransit Router that is screwed up (mainly the GW one). GOA cant do much about this besides sending as much information as they can to Opentransit to fix it.

I personally do think these lag issues are a coincidence which came at one of the worst possible times.
Wannadoo own GOA, it is the Wannadoo router that is the cause of the lag yet again. You would think as the umbrella company runs the router that they would be able to get it sorted.
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Quinlan
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Post by Quinlan »

OohhoO wrote:If these lag issues are almost always OpenTransits fault, why can't GOA get on another backbone?
Is there only 1 choice for Paris or France?
If there are alternatives, can they possibly be worse than OpenTransit?
Are GOA + OpenTransit connected in some way which makes OpenTransit the only choice?

Lots of questions & rarely any useful answers from GOA :(
Lemme see if i can answer some of them. OpenTransit is the backbone of the internet facilities within France. Every country has an 'OpenTransit' that is repsonsible for the routing the internet traffic in that country. So no GOA cannot change from Opentransit to another one unless they move to another country or make a very special (costly) arrangement to route their traffic differently.

GOA and Opentransit are connected yes. Both of them are daughter company (straight translation from dutch dunno if the term is right) of France Telecom. So GOA has no direct saying in anything Opentransit does. I do hope they have some inside connections tho to solve it faster. Only official way to deal with them is via the normal channels or if a GOA executive complains at France Telecom and they slap Opentransit. But i think GOA is a too small player for that. Ofcourse i dont know what the exact relation is between GOA and France Telecom (workwise) as wannadoo is inbetween them too
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Post by OohhoO »

Quinlan wrote:Lemme see if i can answer some of them. OpenTransit is the backbone of the internet facilities within France. Every country has an 'OpenTransit' that is repsonsible for the routing the internet traffic in that country. So no GOA cannot change from Opentransit to another one unless they move to another country or make a very special (costly) arrangement to route their traffic differently.
That's interesting. It's not like that in Switzerland AFAIK. When Bluewin (a daughter company of Swisscom) was my ISP I was always routed over Swisscom routers. Since moving to Cablecom I'm always routed over Cablecom routers, but perhaps that's because Swisscom controls the telephone-lines & Cablecom controls the TV-cable-network. A colleague who was involved in the testing of internet over the electricity cables was telling me he was routed over different routers again.
Quinlan wrote:GOA and Opentransit are connected yes. Both of them are daughter company (straight translation from dutch dunno if the term is right) of France Telecom ... Ofcourse i dont know what the exact relation is between GOA and France Telecom (workwise) as wannadoo is inbetween them too
Interesting too ... So GOA belongs to Wannadoo which belongs (probably via various sub-divisions) to FranceTelecom, who are also the final owners of OpenTransit, which probably means that even if there was a choice of backbone GOA probably wouldn't be allowed to change.
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Post by HappyG »

IMO, this OpenTransit discussion is not something us players shouldn't bother at all. It is unimportant to us customers in what kind of relationship GOA is with OT. OT is not a public service, GOA (or Wannado, or whoever is providing their services to them) is paying them for access to european backbone(s), therefore they have right (and obligation to us customers) to demand a proper service for their payment.
So far, GOA didn't state anything like "we know for OT problems and we are pressing on them to release additional data and ETA when they are about to fix it", instead they are saying "it is not our problem". Sounds to me, like they do not know whom they are paying bills to.

PS: Is it only me, or everytime something goes wrong is either Mythic's fault, beyond their responibility, or "we cant tell, cause were bound by a contract"?
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Quinlan
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Post by Quinlan »

HappyG wrote: So far, GOA didn't state anything like "we know for OT problems and we are pressing on them to release additional data and ETA when they are about to fix it", instead they are saying "it is not our problem". Sounds to me, like they do not know whom they are paying bills to.
Actually Erivoss posted that all the pingplots uptill this morning already have been send. With that he probably ment send to Opentransit. Just didnt make a post about it since it wasnt that muhc info that would warrent a info thread imo
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Post by Cryn »

There are alternatives to using OpenTransit, and perhaps some of those should have been investigated way back when it became obvious the service was flaky.

I don't know the specifics for France, but countries tend to have more than one backbone operator, sometimes they are operators from other countries that have spurs you can connect to. For example in the UK, you could be on UUnet or BTnet. Another example is an ISP I know that operates in the UK but connects directly to the Verio network, which is part of the US backbone.

It's all just machines and cables when you get right down to it, and its nature is very flexible. If you want to move your server, there are plenty of options. It's more likely a commercial reason why DAoC in Europe goes over OpenTransit than a technical one.
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