Anyone got their missing items back yet?

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OohhoO
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Post by OohhoO »

Moley:) wrote:Do they tell you if u on another server or they just go past you ands do some1 else? such as excal im playing a lot as dark down , im 050905 000886
They don't contact you if you're on another server afaik.
886 might be tonight but more likely tomorrow or the next day I think. Your risk.
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Gandelf
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Post by Gandelf »

I just got some Platinum today as compensation for lost items. My incident number was 865.

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Gattling
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Post by Gattling »

Got mine done today, total of 35 plat and some items.

ticket number was 050905-000845
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Merino
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Finally

Post by Merino »

Incident numbers 050905-884 and 900 resolved to our entire satisfaction Septembr 27th.

Merino/Yeyi

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Moley:)
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Post by Moley:) »

900 i was 886 ... WTF!!!!!!!?? they done nothing :( :(
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OohhoO
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Post by OohhoO »

Moley:) wrote:900 i was 886 ... WTF!!!!!!!?? they done nothing :( :(
Were you playing on another server yesterday Moley?
In any case, if your number is 050905 000886, and they did 050905 000900 yesterday, I guess they'll probably try to do you today then. Only a guess mind you, I'm no more informed than you are :p
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Paddock - L60 Male Man Hunter - SM Tailor
Moegren - L53 Male Man Captain - SM Weaponsmith GM Woodworker
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Scabs
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Post by Scabs »

Merino wrote:Incident numbers 050905-884 and 900 resolved to our entire satisfaction Septembr 27th.

Merino/Yeyi
TBH how can anyone be entirly satisfied with this situation. People are getting fucked over a rotten barrel by GoA and they are just accepting it.
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Merino
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Post by Merino »

Moley:) wrote:900 i was 886 ... WTF!!!!!!!?? they done nothing :( :(
As we're playing with a main account and a subaccount I could only submit the report under our main account game login, as it's technically two accounts we submitted two tickets tho. In 884 I said that I'd file a separate one, once they opened my ticket they saw that two tickets were filed under the same main account, that's why they fixed both together I think. I got only one confirmation mail, but all characters on both accounts had been treated.
Scabs wrote:TBH how can anyone be entirly satisfied with this situation. People are getting fucked over a rotten barrel by GoA and they are just accepting it.
Never did I say that I was satisified with the situation (see my posts before), I said that the incident (loss of items) was resolved to my satisfaction.

I hope they can really speed it up now for those unlucky people who still suffer.

Merino/Yeyi

Andine
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Post by Andine »

any1 got items today? what number etc
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Post by Ovi »

Andine wrote:any1 got items today? what number etc

Just got home, 1028 done, so they have pretty much finished Monday.

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