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Posted: Fri Sep 23, 2005 8:11 am
by Kari
Scabs wrote:[Incident: 050907-000048]
Still nothing for me other than the first original auto reply. They've also not bothered to give me the 12 days free.
You're not alone - I logged my call the first day, have yet to hear anything but the auto reply & have no free days. Once I actually get sorted (assuming I do) I'll 'rightsometimenextmonth' my free day issue
Posted: Fri Sep 23, 2005 12:46 pm
by Moley:)
sooo .. supposedly i should get my items back tonight sometime ?
.. please .. pretty please with a cherry on the top . :hurt: :ranger: look what i'm missing + my guild GP's are drying up
:moley:
Posted: Fri Sep 23, 2005 3:02 pm
by Lieva
tbh when i first read the incident number i was reading it wrongly ..
Scabs date was 7th Sept 05
My date is 6th Sept 05
Silly goa using the UsA way of making incident numbers
tho im prolly the only one who WAS confuzzled so ho hum
Posted: Fri Sep 23, 2005 3:04 pm
by Kari
As an update I have just received an email from Goa to say I have had my items restored. This was booked on the evening of the first day & was reference 808 (I think, 80x anyway) so use that to guess when the next ones will be
Posted: Fri Sep 23, 2005 3:20 pm
by Asterixxx
sigh im 1004.. so a good wait still
Posted: Sat Sep 24, 2005 5:48 am
by OohhoO
They are still doing some wierd stuff.
My missing items RN got labelled "solved" although I sent an immediate email updating what was done wrong.
My missing free-12-days RN got labelled "solved" although I'm still missing the free 12 days which they assured me would be properly added at the beginning of last week ...
Posted: Sat Sep 24, 2005 9:10 am
by Jupiler
050906-000178
sigh..guess ill have to wait another 20lightyears
Posted: Sat Sep 24, 2005 10:44 am
by Briannon
Scabs wrote:[Incident: 050907-000048]
Still nothing for me other than the first original auto reply. They've also not bothered to give me the 12 days free.
Well I opened account 2 especially to check the alts and we're now three weeks into the one month I paid for and no action. They basically have one week to get this done or as soon as I get the subs running out e-mail then all the alts on that account are deleted and they can kiss my sweet fat arse goodbye as they see it leave for US and WoW for ever and ever and ever and ever.
I never thought I'd come across customer relations as bad as ntl but GOA are heading that way fast.
And frankly, I'm passed caring what the reasons are - this whole episode is entirely GOA's fault and they've proven beyond any doubt that they do not deserve to be the hosts of this game.
Posted: Sat Sep 24, 2005 10:58 am
by Lieva
we'll get the 12 days after everyone is sorted as peeps complained we shouldnt get the freebies til peeps can play - i think..
sure im sure someone post that somewhere..
Posted: Sat Sep 24, 2005 11:10 am
by Ovi
Banana wrote:we'll get the 12 days after everyone is sorted as peeps complained we shouldnt get the freebies til peeps can play - i think..
sure im sure someone post that somewhere..
They already gave the free days
Some people seemed to miss out though, but I think most were sorted after a rightnow
