Xest knows it all, if Xest says its A and I say its B, we get a retarded discussion its perhaps C, definiatly not B but most likely A.
If you make a backup of a corrupted database, the backup itself can be perfect, but its of corrupted data. Therefore it is still useless.
The way GOA solved the problem might or might not be the best solution, but its not something I (or anyone else) can judge, we simply lack the required information and data to make such a call.
If there's an error in the coding of Mythic which resulted in the problem, obviously Mythic needs to come help in to fix it, and its beyond GOA's power.
4 week backup sounds nice, but reasonably speaking a 4 week backup is entirely useless. You can't rollback a server 4 weeks and expect people to take that for granted. Also if there's something wrong with the serverside-code, what prevents it from happening again? Nothing.
The way GOA is trying to solve the problems, with the aid of Mythic, is
a) To avoid this again
b) To avoid a massive rollback
The only way the 2 companies could fix this was by manually purging the database from all faulty entries. Where possible the missing items will ofcourse be compensated, one way or the other.
Personally I prefer this way over a 2 week rollback or whatever time-span we're talking about. Also the changes on the code hopefully prevent this from happening again.
And before you go on 'Yeah Puppet ur a GOA-fainboi': One of my characters on my account has been hit in pretty much the hardest way u can imagine regarding lost items. Which means I need to remake its armour/template, contact GOA with a list of missing items, which I dont know entirely, etc etc.
Everyone hit by the bug has the right to be frustrated - and everyone has the right to criticize GOA's policy regarding possible compensation or how they informed the playerbase.
Making however calls on how wrong they did the fix, how they could have restored it faster/better/smarter and how they should have backed up is quite senseless: Both you as me lack the required information (and more likely then not: knowledge) to make such calls. If you dont even know how they backup at the moment, what exactly went wrong, and in what way the code of the server is to blame, you're in no position to criticize that part of the problem.
Then again everyone's quite the computer-expert on virtual forums and suddenly they know it all, including in what type of backupsystem was used in this case and what exactly went wrong.
YOU DONT KNOW ANY DETAILS ABOUT THAT SYSTEM, THEREFORE MAKING ANY STATEMENTS REGARDING THAT MAKES YOU LOOK STUPID.
Knowing Xest he will pull the 'But I expect a company to make regular backups of the database bla bla bla bla'. Requiel already stated that the fault in the system wasnt because of a faulty backupsystem - but because the backup was corrupted aswell. Saying it crude 'A reasonable rollback date backup contained the database-files which already had corrupted content'. As said before a 4 week backup would been totally unacceptable, nobody wants to find his character back like it was 4 weeks ago if u play regularly.
GOA/Mythic decided the way they followed was the best path to follow - eventho restoring and compensating 66.000 missing items aint a funny thing, its most likely better then finding your characters travelled back 4 weeks in time.
Maybe we should send a message to GOA?
[Tuatha Dé Danann]
Puppethealer - Druid Barun ML10
Spinesprout - Ranger Emerald Ridere ML10
Pricklesprout - Nightshade Gilded Spear ML10
Spikesprout - Vampiir Thunderer ML10
Mushshroom - Animist Brehon ML10
Champtastic - Champion Grove Protector ML7
Scythles - Valewalker Raven Ardent ML10
E&E of Hibernia/Prydwen
Puppethealer - Druid Barun ML10
Spinesprout - Ranger Emerald Ridere ML10
Pricklesprout - Nightshade Gilded Spear ML10
Spikesprout - Vampiir Thunderer ML10
Mushshroom - Animist Brehon ML10
Champtastic - Champion Grove Protector ML7
Scythles - Valewalker Raven Ardent ML10
E&E of Hibernia/Prydwen
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Ankh Morpork
This i fully agree on. I've been spending my last 25 years infront of computers with all kinds of system and still I dont even dare to guess how their system looks/works.Puppet wrote: Then again everyone's quite the computer-expert on virtual forums and suddenly they know it all, including in what type of backupsystem was used in this case and what exactly went wrong.
YOU DONT KNOW ANY DETAILS ABOUT THAT SYSTEM, THEREFORE MAKING ANY STATEMENTS REGARDING THAT MAKES YOU LOOK STUPID.
...but I can fully understand the corrupt data part and that loads of players might have lost their items cos of it. This is ofcourse anoying but really nothing anyone can do anything about. Personally (just like 99% of you) im gonna go through my chars tomorrow and see if I've lost anything and hopefully if ive lost something its nothing important anyway. But if I HAVE lost anything I will do as GOA said and contact them. Imo this was the only thing they could offer and its a fair deal. Maybe they didnt handle this matter as good as they could have done - but atleast we get the server back tomorrow and they promised to help us regain lost items + we got all bonuses a realm could possible have (apart from relic ones) just like alb/mid will get.
/Ankh
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Lieva
- Emerald Rider
- Posts: 5689
- Joined: Sat Feb 05, 2005 11:00 am
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hehe not my ideal job as ive always thoughtRequiel wrote: For the record I've spent around 14 hours today in the office testing the server and dealing with RightNow reports. The server didn't stay down due to a lack of effort in fixing it.
hope you got overtime :/
and to calm everyone down :bunny: <-- lookit teh bunny --> :bunneh:
Lievaordiea x Eldritch
Peonchants x Enchanter
Hibernia
Peonchants x Enchanter
Hibernia
Xest attacks are purely personal towards GOA , you had a bad experience with them in the past and you cant let bygones be bygones, and i dont think blaming GOA and saying that they are pulling proverbial Wool over our eyes is fair.
They took the server down for 10 days becuase it was necessary, if they could have done it faster i have no doubt they would have. As requiel said, why would they risk just rolling back the server and not eliminate the cause?
Personally i dont care that prydwen has been down for this long - im not playing much anyways but i realise some peoples annoyance. Like i said earlier, it is just a game and your getting free days equal to the time the server has been down so you havnt payed extra for this.
They took the server down for 10 days becuase it was necessary, if they could have done it faster i have no doubt they would have. As requiel said, why would they risk just rolling back the server and not eliminate the cause?
Personally i dont care that prydwen has been down for this long - im not playing much anyways but i realise some peoples annoyance. Like i said earlier, it is just a game and your getting free days equal to the time the server has been down so you havnt payed extra for this.
Piikeh/SH/r40/rr4X
<White Rose>
R.I.P Severance
<White Rose>
R.I.P Severance
well looking the hard that will be to remember all items that you can have in ALL inventories of ALL of your toons, if isnt possible to know what object were in 1 slot, at least would be nice if GOA any GM or who in charge is (sorry but well i really dont know how GOA works), could send a mail to every account saying how much items were deleted from every account, by that way will be lot easier to try and remember what items we lost.
When we start checking if we lost items will be no way we remember all and after check it for a time we will think all ok..... but if at least (knowing we cant know what exact object were lost), we know we still missed 1 or 2 or whatever objects we will keep checking and will remember for sure what ones we miss.
And yes i know this maybe can cause some "problems" of people that know that lost an item and cant remember it but then by other way can sort LOTS problems of people knowing that they dont missing any object + people that after know still missing some will keep checking until remember.
* Again as i dont know how this database corruption were sorted, i dont know if this is possible or if will create lots of problems to do, but well if GOA still have an old database with corruptions in it and then they have the new database without corruptions, surely they can do a short automaticed program that just check the inventories from the old database with the new ones, and just add in a counter for every account everytime that you find a item that were there and now is empty, so then just send a mail to every account saying how much items were lost so at least peoel know how much items they looking for. (this could be done with server up and running and all as you just need the 2 separated database and the little program appart in anywhere to do this, i mean do this would not delay to put server up again in monday as they said is gonna happend).
* Another solution (this one seems now late to do it if we want monday server up), would of been to put in every slot you delete a "new created item from you" or maybe a item that nobody has that were useless so peoepl would have to destroy, but at least peopel could see exactly where was the item that you lost, so still easier to remember.
Well i really dont know how DAOC run or how their databases are but well from my own experience programming, think the 1st solution about sending emails should not be hard to do + could be done with time and without have to delay the "wake up" of prydwen, about second would of been a good solution if isnt so hard to make a "new item" or maybe check for any cheap items that nobody in server has and use it as "sign" to peopel know where a item where deleted.
Again i dont know how all this problem were sorted or how all DAOC works but then i think there is better ways to sort this out that just putting in the back of we all who pay for the service, the responsability to remember and if not lose items that you maybe dont need now but you can need in future well for your chars or well for money selling it, when i thikn there is ways to make it lot easier for us all and not hard to be made.
Take this post not only as "criticism" but a post trying to help to sort the item lost thing
(sorry for my english 
)
Laterrrr
When we start checking if we lost items will be no way we remember all and after check it for a time we will think all ok..... but if at least (knowing we cant know what exact object were lost), we know we still missed 1 or 2 or whatever objects we will keep checking and will remember for sure what ones we miss.
And yes i know this maybe can cause some "problems" of people that know that lost an item and cant remember it but then by other way can sort LOTS problems of people knowing that they dont missing any object + people that after know still missing some will keep checking until remember.
* Again as i dont know how this database corruption were sorted, i dont know if this is possible or if will create lots of problems to do, but well if GOA still have an old database with corruptions in it and then they have the new database without corruptions, surely they can do a short automaticed program that just check the inventories from the old database with the new ones, and just add in a counter for every account everytime that you find a item that were there and now is empty, so then just send a mail to every account saying how much items were lost so at least peoel know how much items they looking for. (this could be done with server up and running and all as you just need the 2 separated database and the little program appart in anywhere to do this, i mean do this would not delay to put server up again in monday as they said is gonna happend).
* Another solution (this one seems now late to do it if we want monday server up), would of been to put in every slot you delete a "new created item from you" or maybe a item that nobody has that were useless so peoepl would have to destroy, but at least peopel could see exactly where was the item that you lost, so still easier to remember.
Well i really dont know how DAOC run or how their databases are but well from my own experience programming, think the 1st solution about sending emails should not be hard to do + could be done with time and without have to delay the "wake up" of prydwen, about second would of been a good solution if isnt so hard to make a "new item" or maybe check for any cheap items that nobody in server has and use it as "sign" to peopel know where a item where deleted.
Again i dont know how all this problem were sorted or how all DAOC works but then i think there is better ways to sort this out that just putting in the back of we all who pay for the service, the responsability to remember and if not lose items that you maybe dont need now but you can need in future well for your chars or well for money selling it, when i thikn there is ways to make it lot easier for us all and not hard to be made.
Take this post not only as "criticism" but a post trying to help to sort the item lost thing
(sorry for my english )Laterrrr